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xplore:crash [2019/01/30 09:47]
xplore:crash [2019/07/16 20:26] (current)
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 +===== Debugging crashes =====
 +
 +When X-plore crashes, it sends crash report so that developer can identify and fix problems. You can read in [[.:privacy|privacy policy]] what is included in such report.
 +
 +
 +{{ :xplore:crash_id.png?nolink|}}
 +
 +Sometimes developer can ask you to send //crash ID// by email. This is a code which helps to identify your device and lookup crash report, so that developer can fix and test particular crash.
 +
 +
 +Here is how to get the //crash ID//:
 +
 +  * Open menu and About screen
 +  * Long-press the image with cat
 +  * A new line with //Crash ID// will appear
 +  * Send the code to developer
 +
 +Thank you!
 +
 +----
 +
 +:info: What can developer do with crash report?\\
 +Typically the report contains exact location in app source code where crash happened. Developer tries to understand what lead to crash, and possibly can fix the app for future versions.\\